VaultDrop
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FAQ
Frequently asked questions
Everything you need to know before opening a parcel.
What exactly is a VaultDrop mystery parcel?
Where do the parcels actually come from?
What's the difference between Small, Medium and Large?
Is this gambling?
What might I receive?
What will I definitely NOT receive?
Will the parcel still look like a real courier parcel?
Are the parcels actually unopened?
How do you guarantee value?
How do the multi-buy deals work?
Do you ship outside the UK?
How long does delivery take?
Can I choose what's inside?
Can I return my parcel?
What if my parcel arrives damaged or items are broken?
Do I need to be 18+?
Is this safe? Could there be anything dangerous inside?
Where can I get help?